Who we are

 Our website address is: https://mediumspringgreen-swan-247639.hostingersite.com/

Irfan Jewellers (“we”, “us”, “our”) is committed to protecting the privacy of visitors and customers of our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [mediumspringgreen-swan-247639.hostingersite.com] or engage with us through other channels.

1. Information We Collect

We may collect personal information you provide directly and information collected automatically:

a) Information You Provide

  • Name, address, email, phone number

  • Billing and shipping addresses

  • Payment information (e.g. credit card details) — note: we do not store full payment card data permanently (only masked / tokenized details)

  • Order history, purchases

  • Communication (when you contact us, chat with us, send emails)

  • Account registration information, username/password

b) Information Collected Automatically / via Cookies

  • IP address, browser type, device type

  • Pages you view, time spent on pages, click paths

  • Referring URLs, search terms

  • Cookies, web beacons, analytics data

We use cookies and similar technologies to enhance user experience, analyze traffic, and for marketing.

2. How We Use Your Information

We use your information for purposes including, but not limited to:

  • Processing and fulfilling orders, payments, refunds

  • Communicating about your orders, customer support

  • Personalizing your experience (recommendations, offers)

  • Marketing and promotional communications (with your consent where required)

  • Analytics, site improvements, security monitoring

  • Fraud detection and prevention

3. Sharing Your Information

We may share your personal information with:

  • Service providers / third parties (payment processors, delivery companies, email service providers) to support operations

  • Affiliates or business partners (if applicable)

  • Legal or regulatory bodies if required by law, court order, or to protect rights and safety

  • During a business transfer (if we merge, sell assets, etc.), your information may be part of transferred assets

We require third parties to adhere to confidentiality and data protection obligations.

4. Data Retention

We retain your personal data as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize your data.

5. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, access controls, etc.

6. Your Rights

Depending on applicable law, you may have rights such as:

  • Accessing your personal data

  • Correcting or updating inaccurate or incomplete information

  • Request deletion or erasure (subject to legal or business retention requirements)

  • Restricting processing

  • Objecting to processing (for direct marketing)

  • Data portability

  • Withdrawing consent (where processing is based solely on consent)

If you wish to exercise any of these rights, please contact us at [contact email].

7. Cookies & Tracking Technologies

We use cookies and similar technologies. Some are essential for website functionality; others are optional (analytics, marketing). You can control cookie settings through your browser or via cookie consent banner. Disabling cookies may affect functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not intended for children under 13 (or as per local age). We do not knowingly collect personal information from children. If you believe we have collected it, contact us to have it removed.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will post the updated version with a “Last updated” date. Your continued use after changes means you accept the new policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or want to exercise your rights, you can contact:

Irfan Jewellers
Address: Latif Plaza, Jewellery Market, 103-Ferozepur Road, Lahore, Pakistan
Email: info@mediumspringgreen-swan-247639.hostingersite.com
Phone / Whatsapp: +92 304 4092222